Rye Harbour Discovery Centre Manager

  • Location: Rye Harbour Discovery Centre, East Sussex
  • Salary: £29-32,000 per annum
  • Contract Type: Fixed term for 3 years
  • Hours: Full time (35 hours a week) including regular weekends, shifts and evenings
  • Closing Date: 9am Monday 18 November 2019
  • Interview Date: Wednesday 27 November 2019 (in Rye)

Thanks to a successful bid to the National Lottery Heritage Fund, Sussex Wildlife Trust are seeking an experienced facility manager to lead the team at their flagship visitor centre at Rye Harbour, East Sussex.

Sussex Wildlife Trust

Sussex Wildlife Trust is a conservation charity for everyone who cares about nature in Sussex. We focus on protecting the wonderfully rich natural life that is found across our towns, countryside and coast.  By working alongside local people we create opportunities for us all to connect with nature and for nature to thrive in even the most unlikely places.  Together we can make sure that future generations living in Sussex will be able to enjoy the sense of wonder and well-being that nature offers.

Rye Harbour Discovery Centre

The Discovery Centre, which is currently under construction, will be Sussex Wildlife Trust’s first visitor centre and has been generously supported by The Friends of Rye Harbour Nature Reserve, the local community and a range of funders. The 1,110 acre reserve is one of the most biodiverse places in Britain with 4,200 plant and animal species recorded, and over 200 rare or endangered birds and mammals. It also hosts a range of historic buildings. As well as engaging more annual visitors in this exceptional natural and human heritage area through exciting interpretation, the project will attract new visitors to visit the nature reserve.  Supported by an extensive volunteer development programme, it will also boost the reserve’s conservation capabilities, improving habitats for endangered species and securing a more sustainable future for the reserve.

The Role

The Centre Manager will lead the team and run the day to day operation of the centre which includes an eco-friendly café, retail outlet, wildlife education events and provision of an exceptional visitor experience. Key responsibilities include customer service, facility management, people management (staff and volunteers), procurement, health & safety, budget setting, banking and reporting.

The Person

You will be an experienced facility manager with exemplar customer service standards. Demonstrating excellent interpersonal and communication skills at all levels, you will be an effective decision maker with the ability to build consensus across a range of audiences. With a proven track record in effective staff management and leading a customer focussed team, you will be a creative thinker with the ability to bring new ideas to the organisation.

As the centre will be open seven days a week, you will be comfortable working varied hours and shifts including weekends, evenings and bank holidays.

National Lottery Heritage Fund